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Delor Care Is Your Trusted
Living Heaven !

BE HAPPY
& KEEP SMILING !

Delor Care Ltd is a domiciliary care provider serving the private market and socially funded care market. Operating across London and South East England providing a full range world class domiciliary care services.

Our registration with the Care Quality Commission enables us to provide certain care under the following regulated activities as defined in the Health and Social Care Act 2008:

Our Business Values are to maintain consistency of purpose and adopt best practice We recognise that commonly accepted levels of service satisfaction are no longer acceptable, we will commit to continuous improvement to achieve that level of excellence.

Aims & Objectives

  • To encourage clients or their representatives to participate as fully as possible in formulating their care plans and to provide access to personal files.
  • CTo enable and support clients to retain their independence of thought and activity.
  • To meet the clients physical, emotional needs and overall well-being in a dignified non-judgemental way.
  • To recognise the client’s diversity ensuring religious, cultural, racial and gender identities are respected and to request clients and their Carers respect the rights of staff to the same non-discriminatory approach.
  • To ensure that the forms of communication, language and address used are suitable for the needs of the client.
  • To ensure that the client is always treated with dignity and respect and that they are safeguarded from the risk of abuse.
  • To ensure that all information received in the course of carrying out our duties is treated with the utmost confidentiality and is not passed to any unauthorised persons. Records will be accurate and fit for purpose.
  • To be respectful of the client’s personal privacy and space.
  • To ensure that all health and safety procedures are followed at all times.
  • To ensure that the quality of the service provided is of the highest standards possible and to use appropriate methods to achieve this.
  • To ensure clients are provided with information concerning the services provided, and any changes to those services which may affect their well-being.
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